How does Tungsten Invoice Status Service (ISS) benefit suppliers?
DS Services is now live with Invoice Status Service with Tungsten Network
Tungsten Invoice Status Service is an online service that gives you full visibility to your invoice processing and payment status, regardless of your invoice submission method. This enables you to become more productive and spend less time on the phone chasing payment status with your customers. The service is activated by your customers on the Tungsten network. Login to the Tungsten Portal today to find out if your customers are offering this to you.
Frequently Asked Questions
Tungsten Invoice Status Service (ISS) enables suppliers to have full visibility of their invoice processing and payment status with their buyer, irrespective of their invoice submission method. Invoice status service means suppliers have access to the progress of their invoice from submission to payment. The service is completely free to suppliers who are enrolled on the network. To find out how you can make the most of ISS read our frequently asked questions.
How much does Tungsten ISS cost?
ISS is an added value service that is provided completely free of charge to suppliers.
How can Tungsten Network suppliers access ISS?
How can non-Tungsten Network suppliers access ISS?
What do DS Services suppliers need to register for ISS?
Why don’t I see my invoices in ISS?
Or DS Services of America may not have received the invoice yet. Please note: All invoices are processed by our Corporate Account Payable Dept. All invoices should be sent to either: to [email protected] or mail to 2300 Windy Ridge Parkway, Suite 500N, Atlanta, GA 30339. Please allow up to 10 business days (approximately) for the invoice to appear in the Portal. This process is driven by mail delivery time, scanning and verification of the invoice and/or data entry of the invoice.
What information does the DS Services provide for suppliers on Tungsten ISS?
How often does DS Services provide updates to ISS?
How does DS Services of America process duplicate invoices?
Where to go for help?