Welcome to electronic invoicing for Caesars Entertainment
Caesars Entertainment has partnered with Tungsten Network to provide a simpler way for suppliers to submit invoices
Caesars Entertainment has partnered with Tungsten Network to provide a simpler way for suppliers to submit invoices
What are my benefits from using Tungsten Network?
Are there fees associated with this service?
Tungsten Network provides two levels of electronic invoicing capability. Each of the solutions include a free number of invoices each month.
Click here for Enrolment Options.
Why doesn't Caesars Entertainment pay the fees?
Caesars Entertainment does not cover a Suppliers costs to produce your paper invoices and therefore will not be covering the cost to send electronically. However the electronic solution is more cost effective to most businesses. In addition to the financial savings you will also receive the advantages of immediate invoice submission, invoice delivery confirmation, and 24/7 invoice status and reporting capability.
Will Caesars Entertainment make payments using Tungsten?
Tungsten Network is not a payment platform. Caesars Entertainment will continue to use their current payment method.
Do I need to install any software?
The Tungsten Solutions do not require any software or hardware installations to submit invoices.
How do I add an attachment to my invoice?
Once I have received the RTT (Ready to Transact) notification from Tungsten can I still submit my paper invoices?
No, the expectation from Caesars Entertainment is that once you receive this notification you should start submitting all invoices through Tungsten and no further paper invoices should be sent (rejected if still received). This is to prevent any possible duplication.
Can I send two invoices with the same invoice number?
No, this is to prevent duplicate invoices. The system itself does not allow entering the same number twice.
Can I send an invoice with an earlier invoice date than today's date?
Yes, just enter relevant date. However, a future date is not possible.
Does the "Accepted" status on Tungsten portal mean that my invoice has been accepted for payment by Caesars Entertainment?
No, to get an accurate status of your submitted invoices you should view the Invoice Status updates on your Tungsten portal account.
When using Invoice Status with Tungsten, what type of invoice status updates will I receive on the Tungsten portal?
Who is in charge to provide supplementary access Tungsten login details for other users?
When a supplier or Buyer registers to the Tungsten portal they have to nominate an administrator, the details of the administrator can be located by clicking on “My Account” and then by clicking on “My Profile” the details will appear at the bottom of the screen.
It is the administrator that can add new users and amend access rights.
Why doesn't Tungsten accept my invoice number when creating an invoice?
Tungsten remembers all invoice numbers sent by you to Caesars Entertainment. This protects both you and Caesars Entertainment from sending duplicates. Therefore your invoice should always have a unique number, for example 1/2013 and 1/2014 will be accepted.
What countries require notifications?
Belgium
Canada
Czech Republic
Denmark
France
Hungary
Ireland
Italy
Luxembourg
New Zealand
Norway
South Africa
Spain
How secure is sending invoices via the Web Form?
Access to the Tungsten service, including the Web Form, requires three credential authorizations. In addition, each session is protected by industry standard 128 bit SSL encryption using Class 3 Server Certificates from Verisign. Once your invoice is created it is stored in the secure archive where it is protected by the latest security measures which are tested daily.
This means only authorized users can connect to the site and that once connected, all communications are private and data is completely secure.
Can Tungsten work with staff that speak other languages?
The business between you and your customer will continue in the same language. You should continue to send invoices in them same language you normally use.
If you require support, please call +44 (0) 870 165 7430. For assistance in Dutch, French, German, Italian, Portuguese and Spanish, please call one of the local numbers below:
Belgium | + 32 2403 1012 |
France | + 33 1707 08109 |
Germany | + 49 6922 2220 293 |
Ireland | + 35 3124 77710 |
Italy | + 39 0236 006 341 |
Netherlands | + 31 2071 21386 |
Portugal | + 35 1800 814 549 |
Spain | + 34 9141 41473 |
UK | + 44 8701 657 430 |
Please note that these numbers are for Tungsten e-invoicing support queries only. Please continue to direct your payment queries to your existing customer contact.
What happens if I still send paper invoices?
All suppliers are expected to support our e-Invoice initiative by registering with Tungsten. Your organization’s non-participation can affect our working relationship in the following ways:
What if I don't have a system capable of creating electronic invoices?
You may access the Tungsten network secure website and create invoices on-line using their Web Form. All you need is an Internet connection and web browser.
I already send some invoices to customers via EDI. Can I use this?
EDI is just another data format that Tungsten Network can support. However, Caesars Entertainment will not accept EDI format directly from suppliers. Invoices must be submitted through the Tungsten Network.
I can make invoices available to my customer to view via the Internet. Can I use this instead of Tungsten Network?
The Tungsten Network ensures that Caesars Entertainment receives the data you send in a format that will automatically upload into our accounting software. Providing an image of the invoice or an option to download the data in a fixed format does not satisfy our business requirement.